Gone. manages the full experience of a farewell - funerals, memorials and celebrations of life. We shape the experience from arrival to departure, engage and manage every supplier, and lead the process with calm clarity from the first call through to the day itself. Every decision about the tone, the structure, the storytelling, the details - sits with us. Families come to us. We take care of everything else.

For full service farewells where a death has occurred, we work closely with a funeral director as part of the team we assemble and direct. If you already have one in place we are happy to work with them - we become the primary point of contact so you don't need to manage that relationship directly. If you don't have one in mind, we will recommend and appoint one from our trusted network on your behalf.

Our role may include:

We start by understanding the person, the context, and what matters most. There is nothing to prepare and no decisions to have made before this. We can meet in person or online, and can include family members or close friends if that feels right.

From there we shape the overall direction of the farewell - its tone, structure and flow. We identify the key moments, define the experience, and outline everything required to bring it together. At this stage we also confirm scope and fees.

Once direction is agreed, we move into full production. Families can be as involved as feels right - contributing to the personal moments, the storytelling, the details that only they would know. Everything else we take care of.

The detailed guide includes full information on fees, what is included and indicative total expenses.